sales process

December newsletter

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  Emma The sales manager’s view Unfortunately, staff turnover is still an issue for us, as many others are experiencing too. The “The great resignation” seems to have resulted in a lot of swapping roles in the sales profession. So, following on from my last article about email etiquette I have been spending a lot … Read more

Sales success – Mark Greenway

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  According to a survey in by the HR Chally Group, the top 3 things clients want from sales people are that they “Personally manage my satisfaction”, they “understand our business” and they are a “customer advocate”. Based on the results, the authors wrote the book “Achieving Sales Excellence” in 2007. A member of our … Read more